Tech Heads IT Services

Fixing Computer & IT Problems Since 2009!

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Virus, Malware, Trojan & Cryptolocker Removal

Professional computer repairs & IT support by expert Australian computer technicians.
Australia wide IT support, based in Ferntree Gully, South East Melbourne.

Do you have a question about your PC, Mac or Laptop?

Call our 100% Australian tech expert team on 0423 40 40 50

Virus, Malware, Trojan & Cryptolocker Removal

Virus, Malware, Trojan & Cryptolocker Removal

Tech Heads has extensive experience in managing virus & cryptolocker infections within business workstations, servers, networks and personal computers.

With our IT support we can help you or your business to resolve issues that have arrisen from a virus infection within your workstation or business network.

We’ve worked with personal clients that have been hacked or virus infected; and their bank has required us to inspect and verify the safety of a computer system before the bank wil reallow them access to their accounts.

Crytolocker infections are very dangerous to both business and personal customers, we’ve helped to resolve these on many occasions with various different approaches.

Common viral related issues we can resolve:

  • Removing spam / pop ups and things appearing on your computer.
  • Recovering access to stolen accounts.
  • Facilitating the ‘paying off’ cryptolocker ransoms, if you need to and choose to go down that way.
  • Improving systems and upgrading to ensure that these situations can’t occur again.
  • Removing viruses directly from workstations & home PC’s.
  • Communication with banks to confirm with their IT security policies.
  • Rebuilding systems safely to ensure viruses are gone.

Dealing with virus, trojan & cryptolocker infections is charged at our standard rates, please see the on-site IT technical support and remote IT support pages for pricing.

Enquire Today

Got an IT or computer question?
Call our 100% local Australian tech experts on 0423 40 40 50

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Appreciate TechHeads speedy and reliable service fixing a virus infected laptop (more than once).

Our 'go-to' for any tech issues for a number of years now.

Laura. R02/03/2022

This is to let you know how pleased I am with your work in repairing my Laptop.
The hard disk had failed on my Laptop and it was unable to start.

You managed to extract my files from the faulty hard disk, then installed Windows operating system software and other software.

The laptop now starts much, much quicker than before. So far so good. All the best with your repair business & thanks again.

Carmine. P04/07/2016

I couldn't recommend Anthony highly enough. He is patient, thorough, trustworthy and no requests are ever too hard.

He has assisted me multiplies now and I will not go anywhere else for anything IT related. Everything is explained clearly and he always puts me at ease when dealing with him.

Jess. K11/05/2022

Mt computer died on New Year's eve and to my absolute horror, the external drive containing my backup stopped working.

Thanks to my fabulous nephew Anthony Parker and his company Tech Heads, all is now good! all is now good.

The lesson? Do regular backups and get expert help. Thanks Anthony!

Pam. M13/01/2014

The service I received at tech heads was amazing.

The job was done well and quickly with a very friendly and positive attitude and it was an affordable priceā€¦. I would recommend them to anyone..

Britney. H13/05/2013

Tech Heads IT Services

100% Australian IT Support for your home or business.

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