Tech Heads IT Services

Fixing Computer & IT Problems Since 2009!

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Virus, Malware, Trojan & Cryptolocker Removal

Professional computer repairs & IT support by expert Australian computer technicians.
Australia wide IT support, based in Ferntree Gully, South East Melbourne.

Do you have a question about your PC, Mac or Laptop?

Call our 100% Australian tech expert team on 0423 40 40 50

Virus, Malware, Trojan & Cryptolocker Removal

Virus, Malware, Trojan & Cryptolocker Removal

Tech Heads has extensive experience in managing virus & cryptolocker infections within business workstations, servers, networks and personal computers.

With our IT support we can help you or your business to resolve issues that have arrisen from a virus infection within your workstation or business network.

We’ve worked with personal clients that have been hacked or virus infected; and their bank has required us to inspect and verify the safety of a computer system before the bank wil reallow them access to their accounts.

Crytolocker infections are very dangerous to both business and personal customers, we’ve helped to resolve these on many occasions with various different approaches.

Common viral related issues we can resolve:

  • Removing spam / pop ups and things appearing on your computer.
  • Recovering access to stolen accounts.
  • Facilitating the ‘paying off’ cryptolocker ransoms, if you need to and choose to go down that way.
  • Improving systems and upgrading to ensure that these situations can’t occur again.
  • Removing viruses directly from workstations & home PC’s.
  • Communication with banks to confirm with their IT security policies.
  • Rebuilding systems safely to ensure viruses are gone.

Dealing with virus, trojan & cryptolocker infections is charged at our standard rates, please see the on-site IT technical support and remote IT support pages for pricing.

Enquire Today

Got an IT or computer question?
Call our 100% local Australian tech experts on 0423 40 40 50

Tech Heads Email Updates

Subscribe today for our free email out for occasional tips, advice & updates on our service.

We promise not to bombard you and we typically email once every few months or on occasions as needed.

Appreciate TechHeads speedy and reliable service fixing a virus infected laptop (more than once).

Our 'go-to' for any tech issues for a number of years now.

Laura. R02/03/2022

Anthony provides a professional, efficient service and is someone you can trust with all of your tech needs. I nearly lost 6 months worth of data on my phone because I didnt back it up and all apple could do was reset my iphone.

He was able to recover all the data from my phone restoring it to before my phone had it’s hissy fit. He can definitely work magic for all your IT needs! 100% recommend him!

Nicole. B23/05/2022

I highly recommend Anthony from TechHeads to repair, update and maintain your computer and technology.

He is amazing what he knows and has been a life saver! Totally reliable and speedy and an absolutely genius when it comes to technology.

I am so glad and relieved I know him and have every confidence in his ability to look after my computer and technology and I am so very grateful. (Wendy and David)

Wendy. B03/01/2014

10 out of 10 for quality and service!! Anthony built our home PC and I cannot fault his work. Works like a dream and was great value for money.

Anthony explained everything in simple terms and took the time to answer any question I had. Anthony has also provided support when I have had question getting back to me promptly. Would definitely recommend!!

Sarah. S17/08/2022

Just wanted to say thanks for providing me with the most amazing laptop all those years ago that has availed me an ongoing income along with greatly appreciated fast IT support.

Cheers you legend!

Glenys. W03/03/2017

Tech Heads IT Services

100% Australian IT Support for your home or business.

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