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Online Store & Custom Built PC's

Tech Heads IT Services

5.0

Based on 27 reviews

review us on

Sally Dower

1 year ago

These guys were awesome … saved our computer … saved us money … and in the time they said they would … and in terms we could understand ????
We couldn’t be happier … would highly recommend ⭐️⭐️⭐️⭐️⭐️

Response from the owner

1 year ago

Thanks so much for the amazing review Sally!Your iMac is fantastic and you'll be able to get a few more really great years out of it...Thank you and we're looking forward to working with you again in the future! :-)

Brett Aitchison

1 year ago

Can’t thank Anthony enough for getting my NAS set up, and my security cameras. Very patient, he certainly knows his stuff! Will use these guys again for sure!!

Response from the owner

3 years ago

Thanks so much for the review Brett, always happy to help and glad you guys are up and running! Cheers

Stuart Craig

1 year ago

Anthony at Tech Heads is fantastic - used them twice - once on site & once remotely to sort out a couple of issues - reasonably priced - strongly recommend

Response from the owner

1 year ago

Thanks heaps for the great review Stuart!Looking forward to working with you more in the future, thank you!

Michelle Few

1 year ago

Fantastic service giving prompt results for my IT issues. Thank you once again. Would recommend this company to anyone with their own business or just trying to fix issues with their home computer.

Response from the owner

1 year ago

Thanks so much for your great review Michelle! Always happy to help :-) looking forward to working with you again soon…

Rylan Kidman

2 years ago

Response from the owner

1 year ago

Thanks heaps for the 5 star rating!

Mel Hogan

2 years ago

Anthony came out on a Sat to fix internet issues and even went the extra mile going to the shops to get extra equipment needed to get us online. An abundance of knowledge and helped me with being able to get the best options with connectivity in my new house. HIGHLY recommend, from no internet to 3 very happy kids and one extremely happy mum ????

Response from the owner

2 years ago

Thanks so much for the great review Mel!Glad that the kids (& Mum!) are happy, that you're back online and everything is running properly... have an amazing weekend!

nicki mchenry

2 years ago

Anthony was absolutely amazing. Service went above and beyond, made everything understandable, his communication was awesome. He helped get everything fixed, was prompt, made me feel comfortable explaining everything. Also knowing I can contact him for help is just fantastic and gives me peace of mind.
Can not recommend Anthony highly enough. Thank you so so much.

Response from the owner

2 years ago

Thank you so much for the amazing review...!I'm glad that you're all up and running and everything is running great for you now... yes, always here and happy to help!Thank you,Anthony

Maddy Seamer

2 years ago

I recently broke my phone and was devastated, thinking I’d lost two years worth of photos. Thankfully, Anthony reached out to help. From start to finish, Anthony was fantastic, I was especially impressed with his efficiency— He was able to recover all my data, including my photos, and saved me the cost of fixing the phone just to retrieve them. The process was fast, and he kept me informed the entire time, making sure everything was secure and I felt comfortable that my information stayed private. Great service, reasonable price, and a lifesaver! Highly recommend!

Response from the owner

2 years ago

Hi Maddy,Thanks so much for the fantastic review!I'm always happy to help and am very glad I was able to solve that problem for you.Hope to see you guys again soon!THANK YOU!

Amanda Walker

2 years ago

Anthony has gone above and beyond to help my family with some recent IT and computer issues. Genuine nice guy who's a pleasure to deal with. Very knowledgeable, super-fast service and excellent communication. I cannot recommend Tech Heads any higher. I absolutely will be referring all my friends and family.

Response from the owner

2 years ago

Thanks so much for the amazing review Amanda!More than happy to help with anything you, your friends or family need... :-)THANKS!

Wendy King

2 years ago

Anthony is always a pleasure to deal. honest and extremely helpful. Highly recommend Tech Heads and Anthony to anyone looking for help with all things tech, from building your computer to helping sort out internet providers and installation assistance.

Response from the owner

2 years ago

Thanks Wendy for the fantastic review!Always great helping you with your IT needs and I look forward to working with you more in the future. Thanks!

Tech Translations

We can translate tech to English, so you know what actually happened.

24/7 Availability

Based in Ferntree Gully, Victoria, we offer 24/7 availability by appointment.

Solutions For Your Budget

If you're looking for 'best in class' or budget friendly, we've got you covered.

No Fix, No Fee!

If we can't fix it there is no cost to you.

Privacy Guaranteed

Your data is safe with us!
Please see our privacy policy for details.

Australia Wide Support

We have on-site in Victoria & remote Australia wide

Tech Heads IT Services

Expert Computer Repairs & IT Support Services

Tech Heads offers professional computer repairs and IT support for both domestic and business clients — we've got your personal and business IT needs covered.

Our expert technicians build brand new computers — PCs for home, custom laptops, high-end gaming computers and workstations for your office network — all backed by a 12 month on-site warranty.

Whether you're after the best-in-class performance system or a lower-cost solution, we'll work with you to find the right fit for your budget.

We'll give you a completely free system assessment and quote on all upgrades and repairs — no pressure, no obligation, just honest advice.

We offer Australia wide remote support and on-site support for business & domestic clients in Victoria.

Our System Repair & Upgrade Process

Book-In

Assessment

Process

Delivery

Book in your system for assessment

Please call Tech Heads IT Services on 0423 40 40 50 or complete our Contact Form and we will arrange with you to either send in or drop off your device, or we can pick it up from your home or office.

Investigation & System Assessment

We'll get to work on thorough testing your device to find faults & bugs within your device.

We'll provide a free, no obligation quote, with options, on the best way to move forward.

Job Approved... off to work!

Once approved, we'll get to work on getting your device running better than ever!

Our typical ETA is 1-2 business days on computer repairs & upgrades, we can work to you though.

Job Completion, Setup & Delivery

Some jobs go back to you before they're finalised, for remote support to complete small tasks (i.e. printer install, email configuration, etc.)

We'll contact you to arrange either a pickup, drop off or Australia Post shipping back to you.

Tech Heads IT Services

Computer Repairs, Sales & IT Support Services

Do you have a question about your PC, Mac or Laptop?

Call our 100% Australian tech expert team on 0423 40 40 50

Business IT Support

Laptop, Mac, Mobile & PC Repairs

New PC Sales, Builds & Laptops

NBN & VOIP Phone Services

Data Recovery

Hacking Help

Remote IT Support

On-site IT Support

Virus Removal

Web & Domain Services