Tech Heads IT Services

Fixing Computer & IT Problems Since 2009!

Tech Heads IT Services - Header image 1 Tech Heads IT Services - Header image 2 Tech Heads IT Services - Header image 3 Tech Heads IT Services - Header image 4

Privacy Policy & Terms of Service

Professional computer repairs & IT support by expert Australian computer technicians.
Australia wide IT support, based in Ferntree Gully, South East Melbourne.

Do you have a question about your PC, Mac or Laptop?

Call our 100% Australian tech expert team on 0423 40 40 50

Privacy Policy & Terms of Service

Last updated: 07/05/2022

Tech Heads deals with peoples personal files & information on a daily basis, this may include but is not limited to their documents, music, emails, photos, videos and other information that is found in a computer or device.

This level of access to your information is important to be able to resolve the issues your experiencing with your devices, we will directly access your information at a level that’s relevant to the task that you need completed.

The safety & security of your privacy and information are of the upmost importance to us. Below is a summary of the rules that govern our technicians in accessing your information.

In booking your device or booking services with Tech Heads IT Services you are granting us unrestricted unlimited access to any information that exists within your device(s) or network.

This agreement is governed by the following guidelines:

  • Tech Heads technicians will not under any circumstances discuss, share, copy, keep or distribute data recovered from a client’s device(s), account(s) or network(s) for any task that is not directly related to the professional service we are providing.
  • The only exception to the above rule is at the request of an Australian Police or legal enforcement agency, at this time we reserve the right to disclose information as we deem appropriate, exclusively at our discretion.
  • Tech Heads will never sell or distribute your personal or business information to any 3rd party entity.
  • We reserve the right to remove or change any passwords on your device(s) or account(s). When passwords are changed we will provide you with a copy of any new passwords.
  • Tech Heads may maintain a copy of your data in our secure data storage for backup purposes (for your benefit, in case something goes wrong) and will be destroyed at an undetermined point in the future or at your request.
  • Tech Heads under no circumstances accepts responisiblity for any data loss that occurs while providing our range of IT services. It is the customers sole exclusive responsibility to have backed up their own data prior to booking in with us.

If you have any questions or concerns regarding your information or privacy within our service, please contact us to discuss the matter.

We aim to treat every client with the upmost respect, giving complete confidentiality in regard to the handling of your personal information. You can have certainty in that your private information is handled appropriately & professionally.

Got an IT or computer question?
Call our 100% local Australian tech experts on 0423 40 40 50

Tech Heads Email Updates

Subscribe today for our free email out for occasional tips, advice & updates on our service.

We promise not to bombard you and we typically email once every few months or on occasions as needed.

Hey Anthony,

Just wanted to thank you for the work you did on the Laptop, it is working a treat.

The other guy had 3 shots at it and couldn't get it right.

Anyways, much appreciated. Cheers.

Richard. C05/03/2015

10 out of 10 for quality and service!! Anthony built our home PC and I cannot fault his work. Works like a dream and was great value for money.

Anthony explained everything in simple terms and took the time to answer any question I had. Anthony has also provided support when I have had question getting back to me promptly. Would definitely recommend!!

Sarah. S17/08/2022

Anthony provides a professional, efficient service and is someone you can trust with all of your tech needs. I nearly lost 6 months worth of data on my phone because I didnt back it up and all apple could do was reset my iphone.

He was able to recover all the data from my phone restoring it to before my phone had it’s hissy fit. He can definitely work magic for all your IT needs! 100% recommend him!

Nicole. B23/05/2022

Mt computer died on New Year's eve and to my absolute horror, the external drive containing my backup stopped working.

Thanks to my fabulous nephew Anthony Parker and his company Tech Heads, all is now good! all is now good.

The lesson? Do regular backups and get expert help. Thanks Anthony!

Pam. M13/01/2014

I have used Tech Heads several times and Anthony has been a saviour each time (including when trying to home-school!)

I have also referred several family members who have been equally happy with the service and friendliness.

Very highly recommended - 5 stars
Thanks Anthony!

Danielle. N08/05/2022

Tech Heads IT Services

100% Australian IT Support for your home or business.

Copyright © 2025, Tech Heads IT Services. All rights reserved.

This website is a custom WordPress theme
Please contact us if you'd like us to write one for you!