Tech Heads IT Services

Fixing Computer & IT Problems Since 2009!

Tech Heads IT Services - Header image 1 Tech Heads IT Services - Header image 2 Tech Heads IT Services - Header image 3 Tech Heads IT Services - Header image 4

Business IT Services

Professional computer repairs & IT support by expert Australian computer technicians.
Australia wide IT support, based in Ferntree Gully, South East Melbourne.

Do you have a question about your PC, Mac or Laptop?

Call our 100% Australian tech expert team on 0423 40 40 50

Business IT Services

Business IT Services

Welcome to Tech Heads Business IT Services

Tech Heads IT Services offers our business clients an extensive range of tailored solutions to suit the needs of your business.

In addition to our common IT services, such as new custom system workstations, computer repairs and remote IT support we also offer a range of services for your business.

Business IT Services

  • Physical business network topology
  • Management of physical and virtual servers
  • Workstation maintenance, upgrades and repairs
  • Brand new work stations and hardware
  • Managing on-premises printers & scanning solutions
  • Backup maintenance, auditing and testing
  • Network external access & VPN technologies
  • User & domain management
  • Managing interactions and access with 3rd party service providers
  • Practically anything IT related!

Our range of business IT services are provided on an AD-HOC basis, you can simply call us when you need us. Alternatively, for a more comprehensive service, we offer a service aptly named… ‘your IT Department’.

We believe in the importance of business autonomy and as such; everything that we put in placed is documented to you; with full access permissions so you’ll be able to have direct ‘admin’ access to all the services we provide.

Routine scheduled servicing helps us to find problems in your network before they’re bigger emergency issues and keeps all of your systems running quickly and efficiently. Most customers are surprised at how many issues we find & resolve in our maintenance sessions.

Feel free to contact our team to discuss how we can best optimise your businesses IT; to get advice that makes sense for your business, have your staff working effortlessly and efficiently… exceeding your IT expectations.

Tech Heads professional computer technicians offer a free network & system assessment of your office network, workstation and servers.

We can help to identify problems, issues with performance, security and reliability and any areas for improvement in your office environment.

Our technicians are trained to give expert advice to suit your needs and budget and can to help you get the best out of your business network.

The initial on-site assessment is free and takes around 30-60 minutes, which involves meeting some of your staff and a quick look over all of your computers and network to highlight issues and areas for improvement.

To organise a free assessment of your business network, please contact us today.

Your IT Department

Your IT Department is a free service we offer aimed toward businesses that have a frequent need for IT services but can’t justify the costs of having a full time dedicated IT department.

We check and track the condition of each of your workstations and servers; and acknowledge any problems that we find in advance (where possible), ensuring backups are correctly configured, up to date and functional.

The free service tracks your service history and provides a scheduling service so that we can track when your network, servers & workstations are due for maintenance.

This service gives you a dependable, priority service and a more indepth level of IT management of your business with all of our work documented for future reference along with maintaining important network credentials for you.

As an ‘IT Department’ customer your emergency IT requests are our number one priority.
We will be out the door to your office or logged in remotely, straight away, as soon as humanly possible.

We encourage rolling upgrades on technology and can work to your budget in facilitating network upgrades and hardware replacement.

Through our scheduled servicing it is easy for your business to budget and plan for it’s IT support needs year in, year out.
You’ll also have access to the same technician who has an in-depth understanding of your network.

Networking & Servers

Tech Heads offers business IT support for your SMB network and provides services for managing both physical and virtual servers and also handling your in-office cabling requirements.

We are a firm believer that staff should never be waiting for their computers.

Whether you’re an office of 2 or 20 people, we can help with budget friendly solutions to optimse your business network performance.

If you don’t like climbing under desks and dealing with spiders, we’re here to help!

Networking services we offer:

Server installation, maintenance and upgrades.
Network switch configuration and DNS server.
Custom built brand new MS Windows Server servers.
Configuration of SMB NAS solutions such as Synology & QNAP.
Physical cabling & infrastructure, patch panels and data points.
Maintenance tasks such as printer, MFC and network device configuration.
Secure VPN file & remote terminal access to your business network.
Network storage solution and cloud syncing.

  • Server installation, maintenance and upgrades.
  • Network switch configuration and DNS server.
  • Custom built brand new MS Windows Server servers.
  • Configuration of SMB NAS solutions such as Synology & QNAP.
  • Physical cabling & infrastructure, patch panels and data points.
  • Maintenance tasks such as printer, MFC and network device configuration.
  • Secure VPN file & remote terminal access to your business network.
  • Network storage solution and cloud syncing.

Please contact us today to arrange a free on-site assessment of your business, so that we can quote on the right equipment and services that are needed to have your business performing brilliantly with proper IT infrastructure in place.

Tech Heads Cloud

Tech Heads Cloud is our exclusive private business backup service for off-premises backup of your business network files.

With this service we manage your network backups at a workstation & server level, right through to syncing with our cloud based off-premises backup systems.

Your business will maintain a 24/7 automatic on-site & off-premises backup. With this we can help protect your business from a range of potential security threats through having multiple layers of backup and redundancy (one system fails, others are in place).

Why Tech Heads Cloud? Security!

As opposed to other cloud providers, your data only exists in our private cloud storage, which is not accessible by any 3rd party via web browsers, Apps or other software… this highly secure system is manually configured for you individually and only accessible by you and our team.

Every aspect of Tech Heads Cloud is monitored and managed for you and working with us, we can remote into your workstations and server to configure the network for you.

Tech Heads Cloud Pricing

Please contact us directly to discuss Tech Heads Cloud pricing and how the service can work for you and your business needs.

Reasons to use Tech Heads Cloud:

  • Recover from accidental file deletion.
  • Protection against computer hardware failure.
  • Recovery from data deletion by disgruntled employees.
  • Off-premises backup protects your information in the event of fire, office or equipment destruction.
  • Easy recovery from virus infections or cryptolocker problems.
  • Data recovery in the event of equipment theft.
Enquire Today

Got an IT or computer question?
Call our 100% local Australian tech experts on 0423 40 40 50

Tech Heads Email Updates

Subscribe today for our free email out for occasional tips, advice & updates on our service.

We promise not to bombard you and we typically email once every few months or on occasions as needed.

Laptop is running beautifully, thank you!!

Seriously, I was so impressed with how you smashed out solutions when all seemed lost! I've been bragging to the IT boys about how good you are!

Darren. A17/05/2013

That is just WONDERFUL news, Anthony!!!

Thank you!!! You're bloody brilliant! I am so happy that I dialled your number the other day!

Therese. A30/05/2013

Just wanted to say a big thank you for your prompt and excellent service with rectifying the issues we were experiencing with our home laptop.

You picked up the lap top one day and returned it the next. Not being all that computer savvy we must admit we thought we would have been told we had to buy a new laptop or at best need to pay for a new hard drive but after checking it out, you surprised us by saying that it still had plenty of life in it and that the hard drive was working fine.

You managed to sort out all our files, cleaning out corrupt files and reloaded all our operating programs, including all our beloved photos and made it all work a lot faster. Your honesty, reliability and helpfulness was rewarding to say the least.

The fact that you ensured everything was working as before, ie printers, our emails, skype, etc, was a service we wouldn't have had with dropping it off at a store. Thanks again!

Margret. D20/02/2014

The service I received at tech heads was amazing.

The job was done well and quickly with a very friendly and positive attitude and it was an affordable price…. I would recommend them to anyone..

Britney. H13/05/2013

I highly recommend Anthony from TechHeads to repair, update and maintain your computer and technology.

He is amazing what he knows and has been a life saver! Totally reliable and speedy and an absolutely genius when it comes to technology.

I am so glad and relieved I know him and have every confidence in his ability to look after my computer and technology and I am so very grateful. (Wendy and David)

Wendy. B03/01/2014

Tech Heads IT Services

100% Australian IT Support for your home or business.

Copyright © 2025, Tech Heads IT Services. All rights reserved.

This website is a custom WordPress theme
Please contact us if you'd like us to write one for you!