On-site IT technical support

Our Tech Heads technicians are available 24/7 by appointment for on-site IT technical support, for Melbourne based clients and on-site IT support for interstate SMB clients.

On-site support visit’s are typically 1-2 hours, although for any larger projects please contact us and we can quote an estimate on how long and costs associated with your IT project.

Whether it is networking problems, server configuration, physical hardware changes & system upgrades; when their is more substantial work to be done across multiple computers, on-site support is typically the best way to address it.

IT support outside of our business hours is available, although incurs a +25% service fee on labour fees, please see the contact us page for our operating hours.

Please contact us to discuss your project and we can give you more detailed information on what to expect with how we price your specific job.

All quoted prices are estimates only and we have a range of pricing options available to suit both domestic and SMB clients.

Service Locations

On-site service is offered Melbourne wide within a range of approximately 25km of the Knox area, in the south eastern suburbs. We are based in Ferntree Gully although service Melbourne wide.

We can offer Australia wide service for our interstate business clients, feel free to contact us to discuss how we can help.

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